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Billing and Plans

UpdatedMay 22, 2026Reading time3 min read

Overview

Plans define your limits and billing. FlowFn offers free, paid (recurring subscription), and lifetime (one-time purchase) plans. Each plan sets limits on workflows, forms, visualizers, teams, concurrent runs, and credit allowances.

Plan limits

Key limits controlled by your plan:

  • Workflows – Maximum number of workflows per team.
  • Forms – Maximum number of forms per team.
  • Visualizers – Maximum number of visualizers per team.
  • Teams – Maximum number of teams you can own.
  • Apps – Maximum number of apps per team.
  • Concurrent runs – How many workflow runs can execute at the same time.
  • Run duration – Maximum wall-clock time a single run can take.
  • Run history – How far back you can view workflow run history.
  • Scheduled triggers – Which schedule intervals are available (e.g. minute, hour, day, week, month).
  • File size – Maximum file size for workflow inputs.
  • Video resolution – Maximum input resolution for the Video Processing tool (e.g. 720p, 1080p, 4K).

User credits

Workflow runs consume user credits from your balance. The cost of a successful run typically includes:

  • Base run fee – A flat fee per workflow run that covers your run's compute time. Applies to every successful run regardless of duration.
  • AI model calls – A per-call charge for each AI Model task. When the task runs on FlowFn's platform-managed keys, premium models (e.g. flagship reasoning, video generation) cost more per call than lightweight models. When you use your own provider API key, every AI call bills at the same flat rate regardless of model — you pay the provider directly for inference.
  • Platform calls – A per-call charge for each platform tool or integration call made during the run.
  • Platform AI tokens – When an AI Model step runs using FlowFn's shared provider keys, your plan may add a token-based charge (large prompts and completions use more). Your plan can set this rate to zero.

Your plan includes a credit allowance per billing cycle and may include a signup bonus. Credits expire based on your plan settings (typically 12 months for paid tiers, shorter for Free). View your balance and transaction history in the Billing → Credits section.

Credit top-ups

If you run out of credits before your next billing cycle, you can purchase top-up credits from the Billing section (where the product supports it). Top-ups have a minimum purchase amount and a monthly cap defined by your plan. Payments are processed via Stripe. Top-up credits have their own expiry (separate from your monthly plan credits); you'll receive an in-app notification a couple of weeks before any top-up batch expires so you can use it before it's lost.

What happens when you run out of credits

If your balance is too low to cover a workflow's base run fee, the run is rejected before it starts. You'll see Insufficient credits in the run history. Top up or wait for your next billing cycle to resume runs. Runs that are already in progress complete normally even if your balance dips below zero — only new runs are gated.

Platform AI (builder chat, code assist, shared keys)

Features such as workflow builder AI Assistance, AI-assisted code generation in the builder, and AI Model tasks that run on FlowFn's platform-managed keys (when your plan allows) draw from the same user credit balance. Charges are based on successful usage, including a token-based component when your plan defines a rate for platform AI. If you connect your own provider API keys and select them for a task, those calls use your account with the provider instead and are not billed as platform AI tokens through FlowFn.

Managing billing

From the dashboard, open Billing to:

  • View your current plan and its limits.
  • See your credit balance and usage history.
  • Upgrade, downgrade, or switch plans.
  • Manage your payment method via Stripe.
  • Purchase credit top-ups.
  • Access the Stripe customer portal for invoices and receipts.

Plan changes take effect according to the terms shown in the billing flow. Check your plan details for specifics on prorating and refunds.

Spotted an issue or have feedback?

support@flowfn.com
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