What it does
Freshdesk reads and creates tickets and reads contacts via the Freshdesk v2 REST API.
Setup
- In Freshdesk, click your avatar (top right) → Profile settings; copy the API Key.
- In FlowFn, go to Platform Tools → Freshdesk → Connect and provide subdomain (e.g.
acme) and api_key.
Actions
- List / Create / Get Ticket (priority 1-4, status 2-5)
- List Contacts