What it does
Help Scout reads and creates conversations and lists customers via the Help Scout v2 REST API.
Setup
- In Help Scout, go to Manage → My Apps and create a My App with redirect URI
https://<your-domain>/callback/help_scout. - In FlowFn Admin → Platform Tools → Help Scout, paste App ID, App Secret, and redirect URI.
- Connect from the FlowFn app and authorize.
Actions
- List / Get / Create Conversation
- List Customers
Notes
Help Scout returns new conversation ids in the Location response header — the tool parses the id from the header automatically.