What it does
Intercom reads conversations, contacts, and help center articles, and sends admin-initiated messages.
Setup
- In the Intercom Developer Hub, create an app and enable OAuth with redirect URI
https://<your-domain>/callback/intercom. - In FlowFn Admin → Platform Tools → Intercom, paste Client ID, Client secret, and redirect URI.
- Connect from the FlowFn app and authorize.
Actions
- List Conversations, Create Conversation (admin-initiated message)
- Get Contact, List Articles
Notes
Intercom access tokens do not expire by default, so refresh is not implemented. create_conversation needs an admin_id and at least one of user_id / user_email / user_external_id.