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Trustpilot

UpdatedMay 22, 2026Reading time1 min read

What it does

Trustpilot reads public reviews for a business unit and lets the business owner post replies via the Trustpilot Business API.

Setup

  1. In your Trustpilot Business account, request API access — Trustpilot issues an API key and API secret.
  2. In FlowFn, go to Platform Tools → Trustpilot → Connect and enter api_key (always required), plus api_secret, username, and password (required for Reply to Review).

Actions

  • List Reviews — filter by stars, language, page, sort.
  • Get Review — fetches a single review.
  • Reply to Review — posts a business reply (requires the business-user credentials).

Resource pickers

The Business Unit picker resolves by domain (e.g. example.com). Trustpilot does not expose a "list business units I manage" endpoint.

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