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DMCA & Copyright Takedown Policy
Version1.0UpdatedMay 1, 2026Reading time3 min read
1. Purpose
FlowFn respects the intellectual property rights of others and expects users to do the same. This policy describes how copyright owners (or their authorised agents) can submit notices of claimed infringement under the United States Digital Millennium Copyright Act (17 U.S.C. § 512) and analogous notice-and-takedown frameworks in other jurisdictions, and how affected users can respond. FlowFn is operated by FLOW FN PTE. LTD. (UEN 202617303Z), Singapore.
2. Designated Agent
Notices of claimed copyright infringement should be sent to FlowFn's Designated Agent at legal@flowfn.com with the subject line "DMCA Notice". Postal mail may be sent to the FLOW FN PTE. LTD. registered address in Singapore, marked for the attention of the Legal Team. We accept notices in English.
3. Notice Requirements
To be effective, a takedown notice must include: (a) a physical or electronic signature of the copyright owner or a person authorised to act on their behalf; (b) identification of the copyrighted work claimed to have been infringed (or a representative list if multiple works are involved); (c) identification of the material claimed to be infringing, with sufficient detail (URL, account, workflow ID, or file path) to allow us to locate it; (d) your contact information (name, address, telephone, email); (e) a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on its behalf. Incomplete notices may not be actioned.
4. What We Do With a Valid Notice
Upon receipt of a notice we reasonably believe complies with Section 3, we will: (a) promptly remove or disable access to the allegedly infringing material; (b) notify the user who posted, uploaded, or controls the material, including by forwarding the notice (with personal contact details redacted where possible); and (c) where appropriate, suspend features that depend on the affected material. We may, at our discretion, request clarification before acting on a notice that is unclear, partial, or appears to be in bad faith.
5. Counter-Notification
If you believe your material was removed or disabled by mistake or misidentification, you may submit a counter-notification to legal@flowfn.com containing: (a) your physical or electronic signature; (b) identification of the material removed and its prior location; (c) a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification; (d) your name, address, telephone number, and email address; and (e) a statement consenting to the jurisdiction of the courts of Singapore (or, if you are located in the United States, the federal court for the judicial district in which your address is located, and otherwise of any judicial district in which FlowFn may be found) and that you will accept service of process from the original complainant or their agent. After receiving a valid counter-notification, we may forward it to the original complainant; if they do not file a court action seeking a restraining order against you within 10–14 business days, we may restore the material.
6. Repeat Infringer Policy
It is FlowFn's policy to terminate the accounts of users who are determined, in appropriate circumstances and at our discretion, to be repeat infringers. We may also terminate access to material we reasonably believe to be infringing, even without receiving a formal takedown notice, where the infringement is apparent.
7. False Claims
Submitting a false or fraudulent takedown notice or counter-notification can result in liability for damages, including costs and attorneys' fees, under 17 U.S.C. § 512(f) and equivalent laws. Do not file a notice unless you are the copyright owner or authorised to act on the owner's behalf and you have a good-faith belief that the use is not authorised.
8. Other Intellectual Property Claims
For trademark, right-of-publicity, or other intellectual-property claims that are not copyright claims, please email legal@flowfn.com with a description of the claim, the affected material, and evidence of your rights. We will review and respond on a reasonable, good-faith basis but are not obliged to apply DMCA timelines to non-copyright claims.
9. Contact
For all takedown notices, counter-notifications, and questions about this policy, contact legal@flowfn.com.